shipping 1

How much is shipping?

Orders ship Australia wide at the following rates :

1gm - 500gm : $7.95
501gm - 2kg : $11.95
2.01kg - 5kg : $14.50
5.01kg - 10kg : $21.95

10.01kg - 22kg : $31.95

Orders ship to New Zealand at the following rates :

up - 500g : $12.00
501g - 2kg : $16.00
2.01 - 5kg : $30.00
5.01kg - 10kg : $45.00
10.01kg - 15kg : $65.00
15.01kg - 20kg : $85.00

Where an item is temporarily out of stock and you are happy to receive it on back order, there is no shipping charge for the restocked items once available.

turnaround time 

We are very motivated to have your order in your hands as promptly as possible. We endeavour to have all items carefully packed and shipped within 2 business days of confirming your order, and you will receive an email with tracking information and a delivery estimate when your goods are on their way. You can also check on the status of your order by sending us an email at any time. 

If you require any item/s within a specific time frame please contact us before placing your order, to make sure it is possible or to discuss expedited shipping.

carrier

All uki orders are delivered by standard Australia Post. You will be emailed with tracking and delivery details at the time of dispatch. To track your order please go to the Australia Post website and enter your tracking number.

delivery estimates

All items are shipped from our Hobart office. Please understand that uki cannot guarantee the date of your delivery, which may vary according to your location, distance from your state capital, and seasonally high volume parcel delivery. 

How long does shipping take?

All items are shipped from our Hobart office. Please understand that uki cannot guarantee the date of your delivery, which may vary according to your location, distance from your state capital, and seasonally high volume parcel delivery.

Shipping times may vary according to stock levels, and can take an additional 14 to 24 days where items are found to be out of stock. We will contact you with an estimated time of arrival where delays are unavoidable.

Once dispatched, how long will my package take to arrive?

Please consider these delivery estimates as a guide only.

Melbourne metro: please allow 4 business days for delivery 

Sydney metro: please allow 5 business days for delivery 

Canberra metro: please allow 5 business days for delivery 

Brisbane metro:  please allow 5 business days for delivery 

Adelaide metro: please allow 5 business days for delivery

Perth metro: please allow 7 business days for delivery

Darwin:  please allow 8 business days for delivery 

Please note that delivery to further regional centres may take an additional 2-3 business days.